As a Talent Specialist, who has chosen a long-term career pathway in Talent Delivery, you will become a market leader in identifying, interviewing, screening, and presenting high quality talent within your specialist area and work to successfully engage high in-demand talent into relevant assignments.

Post placement, you will also act as an advisor to ensure the engagement and retention of your contractor workforce, through either extensions or new placements. You will be expected to operate in a fast-paced environment and serve as a business partner to both clients and contractors throughout the recruitment journey. You will build and maintain talent pool relationships within your assigned specialism areas, understanding individual cultural and career goals and matching them with relevant client opportunities delivering excellence at every stage of the DBC, from initial relationship building to ongoing redeployment.

As your career develops as a Talent Specialist you can begin to take on and demonstrate advanced role responsibilities appropriate with your career goals and interests down the pathway of Expert, Leader or Customer.

Experience Required

• Successfully completed the Academy and passed probation review
• Ability to hit quarterly targets
• Minimal and consistent performance levels must be met. 

Supporting Your Career

• Inhouse training from the Professional Development team
• Time to attend webinars to understand market trends and offsite events to upskill yourself on skillsets
• Support on attending networking events to build relationships and candidate brand
• Dedicated time in your diary to support your own self development through learning.

Being Resilient

Rebounding from setbacks and adversity when facing difficult situations.

• Recovers from setbacks calmly and positively, not letting the situation or results impact the productivity of the rest of the day or week e.g.withdrawals, challenging requirements, heavy competition, or low performance.
• Overcomes rejection quickly and finds new ways to continue searching for quality contractors that match client requirements.
• Displays character and poise when facing difficult situations such as receiving feedback in both public and private forums.

Nimble Learning

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

• UtilisesDegreed to support ongoing learning and engages in learning unfamiliar topics by asking questions and actively listening to understand more about the subject.
• Takes responsibility for their personal development and pro-actively seeks on-the-job coaching and focused demonstration opportunities with their manager or colleagues.
• Proactively keep up to date with market trends and gather business intelligence
• Leverage learning and skills from Talent Specialist Learning journey.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Seek to understand candidates through probing questions to uncover candidates’ skills, goals, and interests to align them to the best opportunity.
• Effectively articulate an opportunity verbally and in writing to generate interest from the best contractors in the market.
• Effectively negotiates with contractors around renumeration to match to skills, goals and interests to generate high levels of commitment to assignments.
• Effectively delivers and responds to bad news, both internally and externally, using fact-based conversations.
• Shares updates during Digital Red Zones to keep key stakeholders up to date and highlight any potential risks.
• Successfully leverage current contractor’s business knowledge and utilisediscovery questions with current contractors on PPC calls to gather business intelligence to help uncover business opportunities and to support with sourcing.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Effectively source, screen, and present high-quality candidates to fill open requirements.
• Effectively manage the contractor relationship and expectations from post-offer through onboarding and compliance to day one in assignment.
• Builds strong networks of contractors that can be easily searched and matched to qualified requirements.
• Effectively uses Connected to upload new candidates and detail and document all conversations with candidates in all aspects of the DBC.
• Utilisestools within the technology stack, such as Connected, LinkedIn, Job boards, CV Libraries, Microsoft Teams, to provide an excellent customer experience and continues to stay up to date with updates within the technology stack.
• Prioritises business and executes with urgency, using sourcing plans that align to customer needs and goals and enables the timely identification of high-quality talent.
• Participates in Business Qualification with Sales partner to contribute to the effective qualification of roles.

Drives Results

Consistently achieving results, even under tough circumstances.

• Builds a consistent operating rhythm, adapting focus to match hiring needs.

Instils Trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• Build and maintains strong relationships with Sales by providing/receiving feedback, sharing business intelligence, client and contractor knowledge that can help support with sourcing strategies, and drive sales BD activity feedback.
• Serves as both a confidant and advisor for their Sales colleagues and peers by providing constructive and honest feedback based on facts.

Interpersonal Savvy

Relating openly and comfortably with diverse groups of people.

• Builds strong relationships with Support partners to understand internal business processes.
• Connects with candidates by adapting message and tone to match the personality and build a strong relationship.
• Builds a network of diverse and inclusive talent by expanding reach in the community through user groups, meetups, and LinkedIn groups.

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

• Drives high loyalty, engagement and retention, using post placement care techniques.
• Builds strong relationships internally, with the Sales population to ensure requirements are filled on time and both the client and contractor receive a world class service.
• Builds strong relationships with current contractor base to ensure both high levels of satisfaction and care.
• Serves as an advisor to contractors by providing insight on market or job landscape, interview process and interview feedback, as well as continually learning from contractors who do not receive offers or back out by reflecting on the process.