Company Overview

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.

With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.

Our goal is to become the staffing and services company others aspire to be.

Skills & Experience Required

• Working knowledge of Microsoft 365 admin tools.
• Proficiency with Windows 11.
• Experience with hardware support and troubleshooting.
• Basic PowerShell scripting for automation.
• Understanding of networking fundamentals: TCP/IP, DNS, DHCP, LAN/WLAN.
• Excellent problem-solving skills and a self-starter mindset.
• Clear, confident communication skills (written and verbal).

Desirable (Nice to Have)

• Experience managing Group Policy within Active Directory.
• Exposure to Azure or other cloud services (AWS/GCP).
• Understanding of cybersecurity best practices.
• Understanding of backup technologies.
• Full UK driving licence.
• Working experience with scripting and automation

Personal Attributes

• Eager to learn and adapt to new technologies.
• Logical, structured approach to troubleshooting.
• Customer-focused and professional.
• Strong organisational skills with the ability to multitask.
• A team player who can also work independently.

Key Responsibilities

• Administer and maintain Microsoft 365 services (Exchange, Teams, SharePoint, Intune, Azure AD).
• Support Windows 11 laptops, resolving software and hardware issues.
• Install, configure, and troubleshoot laptops, printers, and mobile devices (IOS & Android).
• Perform basic network troubleshooting (TCP/IP, LAN/WLAN, DNS, DHCP).
• Provide end-user support and support offshore support teams.
• Assist with IT projects including upgrades, migrations, and new deployments.
• Keep system documentation up to date.
• Collaborate with external vendors and service providers.
• Travel to other company sites when needed (Valid passport required).