The Company:

Allegis Group was established in 1983 and is the fourth largest staffing company in the world and is headquartered in Baltimore, USA. It consists of a number of specialist operating companies that serve a wide variety of industries. The Allegis Group team work with clients across the world and includes more than 12,000 employees in over 400 offices.

Allegis Group EMEA Region is focused on three brands; TEKsystems, Actalent and Aston Carter which enables us to offer a broad selection of staffing and services solutions across different industries.

The Role:

The Onboarding Administrator provides a vital service within the Onboarding team. They establish and maintain working partnerships within a fast-paced environment, whilst holding themselves and others accountable. They use initiative to prioritize and complete tasks in order of importance and report back on issues in a timely manner, offering solutions whilst demonstrating patience despite setbacks.

An active participant in the team, they execute a range of background checks, liaising with third parties to ensure completion in a timely manner and are integral in building a compliant contractor pack for our clients.

🎯 What You’ll Bring:

• English language (verbal and written)
• Natural team player
• Customer focused, helpful, and willing to support at all times
• Acts with self-confidence, decisiveness, and integrity at all times
• Confidential and diplomatic
• Resilient and composed
• Able to build effective working relationships
• Initiative and Drive – Goal Orientated and Results driven
• Personally accountable and self-reliant
• Problem Solver & flexible
• Excellent attention to detail and accuracy skills
• Previous working knowledge of Microsoft and Oracle packages
• Previous experience of working within an office or administration
• Previous exposure to a Customer and/or Sales Support environment would be an advantage

🧩 What You’ll Do:

• Delivers a high level of customer service to both internal and external customers
• Draft, review and send bespoke welcome emails to candidates to initiate onboarding process
• Responsible for the initiation and completion of key onboarding checks such as credit, criminal, sanction checks and the self-auditing of these checks
• Peer auditing of key onboarding checks & completing any corrective actions required
• Manage internal inboxes and the self-allocation of work
• Workload tracker maintenance
• Support the Allegis Group Onboarding team in ensuring candidates are compliant ahead of their start date
• Responsible for high volumes of data entry, validation of data and integrity for all information entered into key systems
• A subject matter expert on the compliance check process and policy, set by Allegis Group, our clients and legislation
• Dedicated point of contact for internal customer queries relating to onboarding and proactively seeks solutions, escalating where appropriate
• Advises internal customers on policies, compliance, and any other information that affects the business and/or the individual
• Partners with internal to obtain required documentation and information
• Complete ad hoc projects and duties requested by manager or supervisor